Frequently asked questions

Is it really free?

Yes — joining, listing and contacting other owners are all free. There are no listing fees and no commission on swaps or private lets.

How do I arrange a swap?

Find a home you like, message the owner, and agree dates between you. You can swap the same week or different weeks — whatever suits you both.

How are keys handled?

Most holiday parks will hold keys at reception for your guests — let the park know who is coming and when.

What about park passes?

Fun passes and facility access vary by park. Check what your park offers guests and agree it with your swap partner up front.

Do I need my park’s permission?

Most parks are happy with swaps and private lets, but some have their own rules — a quick call to reception is always worth it.

What if my caravan gets damaged?

Agree expectations before the swap and check your caravan insurance covers guests. Most swaps between owners go smoothly — you’re trusting someone who owns a caravan too.

Can I rent my caravan out instead of swapping?

Yes. Mark your listing as open to private lets, set your own price, and holidaymakers will contact you directly. You keep 100% of the rent.

When does my listing go live?

As soon as it has at least 5 photos and you’ve created your free account. Listings with 8–10 photos get by far the most interest.

Anything else? Get in touch — we're owners too and happy to help.